Testimonials

Testimonials 

“It was a valuable experience working with Jen. Her extensive knowledge of the NDIS, combined with her clear communication, transparency, and willingness to share her own experiences, helped build my confidence in advocating for required supports. Jen also brings a thoughtful focus to supporting families throughout this often, overwhelming process.” 

~ Susan (Parent of NDIS Participant)

"Working with Asista has been an invaluable source of support for our family throughout our NDIS journey. Jen guided us through the process of securing a more appropriate plan for my son, advocating for the supports he needs and ensuring that we understood every step along the way.

Beyond helping us achieve a better outcome, Asista has continued to provide ongoing assistance in navigating and effectively utilising the plan. Jen has supported us in finding suitable providers, understanding funding categories and adapting to changes and updates as our son’s needs evolve.

What sets Asista apart is their professionalism, knowledge and genuine commitment to the families they work with. Jen has always been available to answer questions, offer advice and provide reassurance during what can often be an overwhelming process. Her support has made a significant difference to our ability to access the right services and confidently plan for our son’s future.

I would highly recommend Asista to any family seeking knowledgeable, compassionate, and reliable NDIS/Disability support."

~ Bekky (Parent of multiple NDIS Participants)

"Jen combines the precision of an auditor with genuine warmth, empathy and respect for lived experience. She helped us organise and present a complex body of evidence for our daughter's NDIS review, ensuring every document was thorough, relevant and professionally prepared. Her attention to detail gave us confidence that our daughter's needs were clearly understood and represented.

Throughout the process, Jen was supportive, knowledgeable and compassionate. She genuinely cared about achieving the best outcome and worked tirelessly to help us advocate for the plan our daughter deserves."

~ Romy (Parent of NDIS Participant)

"I appreciate Jen's persistence in helping me to move forward. In our first session she was incredibly insightful. While it was slightly daunting, I felt incredibly supported. We have now had multiple follow ups and an agreed way forward."

~David (Parent of 18 year old Oliver applying for the NDIS)

"I’m so grateful I joined the Shared Paths group. Parenting a neurodivergent child comes with plenty of challenges and, even when you have supportive people around you, it can be hard to explain what that experience is actually like.

The biggest thing I took away from the group was the feeling of being understood. Being able to talk openly about the things I was finding difficult, hear other parents’ experiences and get advice from Jen and Julia was incredibly valuable. There was a real sense that you could be honest about the hard bits without judgement.

I also loved the connection with the other mums. It reminded me how important it is to have people in your network who just understand all the nuances and different challenges that come with parenting a neurodivergent child.

What also really stood out to me was how personally invested Jen and Julia were in the group and in all of us. They genuinely understood how important it was to create this kind of space and bring parents together. Their generosity with their time, knowledge and experience made the group feel very genuine, and it was clear how much they cared about making it valuable for everyone involved.

I came away with more knowledge, different ways of looking at things and, importantly, feeling a little less alone in navigating it all.

I would wholeheartedly recommend Shared Paths to other parents of neurodivergent kids."

~Natalie (Mum of a neurodivergent teenager)

"It's been more than worthwhile consulting with Jen."

~ Nicholas (Parent of Adult Child Seeking Independence)